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AI SUPPORT CHATBOT

We set up and manage a branded AI chatbot that captures customer data, reduces repetitive questions, improves response time, and turns chats into qualified inquiries. It’s trained on your business content and continuously tuned using real customer conversations, with free installation available or a quick self-install option.

  • Up to 100 messages per month
  • Captures customer data
  • Personalized bot with your branding
  • No human-interaction
  • Up to 1,000 messages per month (overages $0.05/message)
  • Captures customer data
  • Personalized bot with your branding
  • Human takeover on request
  • Shopify Integration
  • Monthly report with commonly asked questions
  • Email & text support
  • +$99 per additional chatbot
  • Up to 5,000 message completions (overages $0.04/message)
  • Captures customer data
  • Multiple Chatbots
  • Personalized bot with your brand
  • Human takeover on request
  • Shopify Integration
  • Monthly executive review session
  • Priority phone & email support
  • +$199 per additional chatbot

Frequently asked questions

What is an AI Support Chatbot?

It’s a branded AI chat widget for your website that answers questions, captures leads, and reduces repetitive support. We handle setup, training, and ongoing improvements so it stays accurate and on-brand.

Is this AI chat or live chat?

It’s AI chat by default. If you want a human handoff, we can set up escalation so the bot routes high-intent conversations to email, forms, booking, or live support tools.

How does the bot learn my business?

We train it using your website pages, FAQs, documents you provide, and approved internal notes. We also refine the knowledge over time based on real customer questions and conversation patterns.

Will it match my brand voice and design?

Yes. We style the widget to match your site and set tone guidelines so the bot responds in your voice. We also add guardrails so it stays consistent and professional.

What can it do for my business?

Common use cases include answering FAQs, qualifying leads, collecting contact info, recommending services or products, routing inquiries to the right place, and booking calls through your scheduling link.

Can it capture leads and send them to my CRM?

Yes. We can collect name, email, phone, and key details and send them to your inbox, forms, or CRM. Integrations can include tools like HubSpot, Mailchimp, Klaviyo, Zapier, and booking platforms.

What happens if it answers something incorrectly?

We use guardrails, safe fallback responses, and escalation rules for sensitive topics. If anything needs correction, we update the knowledge base and improve the prompts so accuracy improves over time.

What’s included in the monthly plan?

Setup and installation, branding, training, monitoring, and ongoing refinements. Higher tiers can include more usage, priority support, advanced lead capture, and deeper integrations.

How do you measure success?

We track conversations, lead captures, common questions, and conversion actions like bookings or form submissions. We then use that data to improve training, flows, and on-site placement.

Is my data safe?

We keep the bot trained on approved sources and can exclude sensitive internal information. If you have specific compliance needs, tell us up front so we can configure the right rules and handling.

Can I pause or cancel anytime?

Yes. Plans are month to month with no contracts, you can cancel anytime.